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Guarantee & Aftercare

Assure

At Solid Carpentry, we have been serving homes and businesses across London for more than 15 years and we are very proud of our excellent customer feedback. From the moment you invite the Solid Carpentry team into your home or business, we are dedicated to ensuring you are satisfied with our services. It’s for this reason that so many of our new customers come to us following a personal recommendation.

Thanks to more than 15 years’ experience, we know that with a new installation there are often little niggles that require rectifying or adjusting. Once your bespoke furniture or storage unit has been installed, we remain on hand to fix any problems and deal with any issues listed on your snagging report in a timely and responsive manner.

Our customers also benefit from our commitment to producing and maintaining superior results. All of our carpentry services come with a one year guarantee so you know you’re getting the highest quality of work every single time. If a problem occurs as a result of work one of our carpenters has performed, you can get in touch with us and we will return to your home or office to inspect the problem. If the fault is ours, we’ll fix it at no cost to you.

At Solid Carpentry, we refuse to compromise on quality of services and you can rest assured that our promise to provide outstanding customer care continues long after the last nail has been hammered. When you choose Solid Carpentry, you are in safe hands. We are fully insured and follow guidelines from scheme providers and utility companies to ensure our craftsmanship meets the highest standards and has your safety in mind.

We have the utmost confidence in the Solid Carpentry team - you can too. Contact us today for a free, no-obligation quote.